Administrative Assistant London (GB)

LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients’ needs.
Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff.

Business Unit

The Institutional Team is responsible for managing discretionary client portfolios on a bespoke basis. We are involved in a broad range of activities including Investments, Planning/Structuring and

Brief Role Objective

Be part of a team providing general and administrative support to our Investments Managers to ensure that the client receives first class service. Responsible for ensuring that administrative, organisational and client related tasks are completed accurately, efficiently and in a timely manner. Will assist with responding to client enquiries where appropriate.

Key Responsibilities:

• General administration to assist and support the team members with all client reporting and internal returns. Ensure Salesforce and client folders are maintained to a satisfactory standard
• Proficient in the use of all internal and external systems and information feeds
• Prepare Investment Policy Statements to satisfactory standard for compliance approval, ensuring KPI reports are in line with compliance numbers/requirements for year-end.
• Assist with preparation and collation of account opening packs, ensure accurately completed.
• Monitor progress of account opening and client inward and outward transfers
• Respond to client emails and requests, reporting to Senior IA or Team Head.
• Prepare and load BACS/CHAPS payments into our Figaro and Salesforce systems for check and release
• Responsibility for static data amendments, checking completed correctly/ liaison with client onboarding teams
• Completion and updating of FATCA / W8 / CRS forms, ensuring none outstanding at KPI year end.
• Daily reporting of assets received/ overdrafts; responsibility to acknowledge to client re funds received
• Ensure correspondence and reporting is clear and not misleading, technically accurate and tailored to client’s level of knowledge and understanding
• Maintain and assist in preparing internal management information, ensuring that it is informative, accurate, consistent and up to date
• Keep comprehensive client records and ensure that these are accurate and up to date at all times liaising effectively with colleagues in other departments, platforms & external custodians as necessary
• Liaise with SIPP providers regarding client queries and data changes/ new requests
• Assist team/ Team Head with client meeting preparation
• Assist Team with preparation for presentations and external and internal conferences
• Prepare and submit expenses returns for team members, to include management against diary and arrange travel for team members
• Liaise with clients and advisers re room bookings, diary management and meetings and general assistance with meeting preparation.
• Build and maintain good working relationships with clients and staff from across the business and become a key contact within the team.
• Ensuring client and prospect data is kept up to date and accurate within all relevant systems and departments and providing regular information to clients to resolve queries and provide support.
• Assist in preparing material for client meetings printing/binding board packs and portfolio valuations.
• Ensure compliance and zero client complaints for duties within area of responsibility

Key Skills and Technical Requirements

• Generates new ideas/initiatives to ensure the effectiveness of the team. Looks for way to improve current processes.
• Other Skills and Attributes:
• Takes initiative for their own work, but also works well as part of a team.
• Acts at all times in a professional manner.
• Deals with all matters promptly, professionally and accurately without being reminded.
• Conducts role in accordance with LGT's procedures, within individual authorisation levels and in a compliant manner.
• Readily assists the team and the Firm in achieving its objectives.
• Undertakes other tasks or specific project work as and when requested by the Investment Managers.
• Makes effective use of time in order to carry out tasks to the appropriate standard.
• Adheres to all company-wide policies, procedures and compliance requirements.