IT-Services Support (m/d/w) Vienna (AT)

LGT Bank Österreich, a branch of LGT Bank AG, is the largest international private bank in Austria. We offer comprehensive private banking services and employ around 250 people in Austria. Our corporate culture is characterised by our unique ownership structure. We stand for entrepreneurial thinking, sustainability, a sense of responsibility and trust. Mutual respect, personal integrity and loyalty are the solid foundation of our work culture. At the beginning of 2024, we were recognised as one of the 50 best employers in Austria by the consulting firm "Great Place to Work". In the Medium category (100-249 employees), we improved to 4th place and even achieved 1st place among financial institutions.

• Supporting the IT team with support activities (on-site, by phone) including media technology/meeting rooms
• Creation and maintainance of IT manuals, instructions, and IT descriptions (e.g., FAQs, solution descriptions)
• Installation, configuration, and maintenance of hardware and software
• Ordering, distribution, and disposal of end-user hardware (work equipment and telephony)
• Conducting 1st level controls (e.g., access rights) and collaborating with risk and security

• Completed IT education (e.g. technical college (HTL))
• 3-5 years of experience in IT support
• Customer-oriented, structured, and precise working style
• You stand out for your helpful, communicative, and solution-oriented nature
• Solid knowledge of Windows operating systems and Microsoft Office Suite
• Knowledge of network technology and hardware
• Good command of German and English (written and verbal)
• Availability for on-call duty for building security approximately 1 week/month
• Knowledge in the field of IT security preferred

Our benefits for this position:

• Home office (up to 8 days per month for full-time) & flexible working hours, sabbatical
• Program for employee health and well-being (including coaching)
• Access to internal & external training as well as coaching & mentoring programs
• Public transport ticket in Vienna (job ticket), meal vouchers, free fruit & nuts, tea and coffee, and ice cream in the summer
• Contribution to a private pension fund
• Ergonomic office in 1010 Vienna with events such as summer party and Christmas party
• and many other discounts & benefits as listed below

In addition to a very interesting field of activity, we offer you an attractive salary package. The planned gross annual salary on a full-time basis is EUR 50,000.00 (all-in including bonus). Depending on your qualifications and professional experience, overpayment is possible - we would be happy to discuss further details in a personal interview.

Have we sparkened your interest and...

... do you want to be part of a GreatPlace2 Work and Grow?

... do you want to actively shape the further expansion of the Austrian branch?

... do you appreciate the values of a traditional and international family business?