Where can I find my documents?

Documents are displayed in "Mailbox" and "Archive". They can be viewed, downloaded, and deleted.

Information on the Mailbox: You will find all documents from the last 90 days for which you requested electronic delivery in your Mailbox. You will also find all archived documents for your banking relationship(s) in the archive.

You can view your documents either by selecting the mailbox icon on the dashboard or by selecting on the navigation at the bottom "Menu". Choose within the menu the option "Inbox" and then "Mailbox". Documents in "Mailbox" can be viewed, downloaded and deleted. In "Archive" you have the possibilities to view and download your documents. The filter helps you to search for specific documents in "Mailbox" and "Archive".

Depending on the location, different information is displayed on the dashboard.

Step 1

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Step 2

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Do you need assistance?

Contact us if you didn't find the answer to your question in the online help or something isn't working as it should. Our online banking support team is available weekdays from 8 a.m. to 6 p.m. and will be happy to help

Counter opening hours Monday to Friday  8 a.m. to 6 p.m. CET

+423 235 23 25

Contact SmartBanking support

LGT SmartBanking Online Help

Where can I find my documents?

Do you need assistance?

LGT SmartBanking Support

LGT SmartBanking Support 