LGT SmartBanking Pro The online banking service for financial intermediaries

LGT SmartBanking Pro is our online banking service for asset managers, multi-family offices, fund companies, trustees and lawyers. You can of course trade in securities or monitor portfolios for all your clients or specific individuals. To harness the full potential of this service, however, you need to use its additional functions such as rebalancing, relationship opening and integrated sustainability information. Despite its many functions, LGT SmartBanking Pro remains user-friendly.

Do you need support?

Contact us if something is not working as it should. Our online banking specialists are available between 8:00 a.m. and 6:00 p.m. every weekday and will be happy to help you.

Plus, our online help portal can be accessed at any time.

Herrengasse 12 FL-9490 Vaduz Liechtenstein

Counter opening hours Monday to Friday 8:00 a.m. to 6:00 p.m. CET

+423 235 23 25

Taking the first steps with LGT SmartBanking Pro

To help you find your way around LGT SmartBanking Pro even faster, we have put together various step-by-step instructions and short videos. You will be ready to make the most of the many functions available and fully exploit the system’s potential.

Brief instructions for LGT SmartBanking Pro

Our e-services

Our e-services enable you to simplify your administration, speed up processes and achieve more with less effort. For example, you can automatically download and file bank documents, download and process portfolio and transaction data, or enter stock market orders in your portfolio management system and upload them to our trading system.

E-documents

E-data

You can use e-data to download your portfolio and transaction data, which we make available daily on a Secure File Transfer Protocol (SFTP) server.

The server-to-server connection is protected by public and private keys.

Want to know more about e-data?

By default, your data will be delivered in the form of SWIFT messages and in the LGT standard. However, you can also opt for just a data package:

SWIFT messages
These messages are delivered in SWIFT format: MT535, MT536, MT940, MT950, MT999, MT300, MT305, MT320, MT330, MT350, MT515, MT544, MT546, MT566, MT599, MT600 and MT601
LGT standard
Each LGT standard data package contains a position file, a transaction file and an exchange rates file. All files are delivered in CSV and XML format.

Order interface

Are you a private client?

Then take a look at LGT SmartBanking, the online banking service for private individuals.

Technical requirements and security

Your data is safe with us. We store all information in encrypted and redundant form in fail-safe, highly secure data centers, continuously update our hardware and software, and maintain the highest and strictest security standards. To ensure you can access your data securely, your computer and your smartphone or tablet must meet certain technical requirements.

Technical requirements

In LGT SmartBanking Pro, you need the LGT SmartBanking app in order to log in if you do not wish to do so with the LGT cryptogram scanner. You can download the app free of charge from the App Store or Google Play Store. You can use LGT SmartBanking Pro on any Internet-enabled PC or laptop. The following browsers can be used for LGT SmartBanking Pro:

Chrome (102.0 and higher)
Firefox (102.0 and higher)
Edge (102.0 and higher)
Safari (16.0 and higher)

Use LGT SmartBanking Pro securely

You need a user account to access the service. We will send you your personal user ID and password by mail. You will receive a separate activation letter with cryptogram. You should keep these documents safe and never share them with any third party.

You can only use LGT SmartBanking Pro on a computer or laptop. For security reasons, you will need to authenticate your identity using an LGT cryptogram scanner or a smartphone with the LGT SmartBanking app, in addition to entering your user ID and password. You can download the LGT SmartBanking app free of charge from the App Store or Google Play Store. You can order the LGT cryptogram scanner and receive this small reader with the letter containing your personal user ID. You can use the LGT cryptogram scanner or your smartphone to scan the cryptogram on your computer or laptop screen when logging in. Then use the security code that appears after the scan to authenticate your identity.

Important information for your security

Online banking services are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via fraudulent e-mails (phishing) or malware and thus gain access to your online banking service. We therefore advise you to always be attentive and observe the following security instructions:

Protect your data

Never give your user ID, passwords or access or activation letter to any third party, and do not take any photos, copies or scans of these.
Always query any unsolicited contact, e.g. someone you don’t know asking questions about your accounts or offering to resolve IT problems.
Use only the official LGT SmartBanking Pro website or the official LGT SmartBanking app from the App Store or Google Play Store.
LGT will never ask you over the phone or in an e-mail to reveal confidential data or grant remote access to your online banking service. You should be very skeptical of any such requests.
Carefully check all the information that appears on your authentication device when logging in or making a transaction, and only proceed when you are completely happy.

Recognize phishing e-mails

Whenever you receive an e-mail or a push notification from the app, check the sender’s address and message content carefully. Bear in mind that e-mail addresses can also be falsified.
Do not open any e-mail attachments or click on any links that look suspicious.

Device security

Use the latest releases of all operating systems and browsers and protect your computer, smartphone and tablet using up-to-date, tested antivirus programs.
Activate your computer’s firewall. Install one if you don’t already have one.

Password security

Secure passwords...
- are at least twelve characters long.
- consist of upper and lower-case letters, digits and special characters.
- do not appear in a dictionary.
- do not contain any dates, your own name or any family member’s name.
- are unique and individual for each account.
Do not reveal your password to anyone.
Use different passwords for each online banking service and change them regularly.

Contact us

Please report any suspicious activity or anything unusual to us immediately: +423 235 23 25 Monday to Friday, 8:00 a.m. to 6:00 p.m. CET.

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