IT Support Specialist 80-100% (w/m/d) Bendern (LI)

  • Category Information Technology
  • Workload Full Time (≥ 80%)
  • Posted on

About us

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.

Your challenge

Together with an experienced and motivated team, you will work in LGT 1st Level Support. You will be responsible for providing customer-oriented and efficient support via telephone and remotely in our multilingual environment. You will receive, analyze and solve user problems directly. Your tasks will include documenting solutions as well as creating and updating documentation.

  • Ensuring 1st level support (telephone and incident management)
  • Communication management
  • Updating operating manuals, instructions, checklists and processes
  • Performing coordination tasks (troubleshooting)
  • Creation of reports, KPIs, monitoring, incident quality management

Your profile

  • Completed apprenticeship or a degree in computer science (business informatics, application development)
  • Experience in 1st level support and proven experience in IT operations is an advantage
  • Very good written and spoken German and English skills
  • High IT affinity, service and quality awareness
  • Very good knowledge of the Microsoft environment (Windows 11 and Office)
  • Ability to work in a team and interest in working and learning in a variety of ways

Please note that we cannot consider applications via recruitment agencies for this position.

Benefits at LGT

A great place to work – a great place to have impact: LGT promotes diversity among its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and provides the opportunity to create a unique and successful team. That's why our employees can also benefit from many additional benefits.

Family & Work:

  • Various flexible work models  
  • Sabbatical 
  • At least 25 days annual leave, depending on age
  • Special paid leave options  
  • Maternity and paternity leave, options for additional parental leave
  • Subsidies for the day care centre "Villa Wirbelwind"
  • Additional childcare contribution for paid external care of children up to 12 years old

Your Health:

  • Employee health and wellbeing program  
  • Exercise and sports program 
  • Weekly fruit day, healthy meal options 
  • Locker room with showers 
  • Relaxation rooms

Perks & Advantages:

  • Discounts on LGT banking products and services 
  • LGT co-investments 
  • Discounts on health and property insurance 
  • Pension plan with individualized options 
  • Various mobility/e-mobility initiatives  
  • Recognition of major life events 

Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you.

Contact

Diane Neff

Diane Neff

HR Recruiter
LGT Gruppe Holding AG

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Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.