IT Support Specialist 80-100% (w/m/d) Bendern (LI)

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.

Together with an experienced and motivated team, you will work in LGT 1st Level Support. You will be responsible for providing customer-oriented and efficient support via telephone and remotely in our multilingual environment. You will receive, analyze and solve user problems directly. Your tasks will include documenting solutions as well as creating and updating documentation.

• Ensuring 1st level support (telephone and incident management)
• Communication management
• Updating operating manuals, instructions, checklists and processes
• Performing coordination tasks (troubleshooting)
• Creation of reports, KPIs, monitoring, incident quality management

• Completed apprenticeship or a degree in computer science (business informatics, application development)
• Experience in 1st level support and proven experience in IT operations is an advantage
• Very good written and spoken German and English skills
• High IT affinity, service and quality awareness
• Very good knowledge of the Microsoft environment (Windows 11 and Office)
• Ability to work in a team and interest in working and learning in a variety of ways

Please note that we cannot consider applications via recruitment agencies for this position.